Frequently Ask Questions

Please allow at least 15 minutes to pass and check your email box again. It may take up to 1 hour for the email to reach email boxes registered with certain providers. Also, don't forget to check the "Spam" or "Junk" box. In case email is still not there, please, contact our customer service.

If you need certain personal data to be corrected, you can edit them in the account page once logged in

Yes, we will ask you to verify your identity and your residential address. You will find a detailed description of the documents we require once you log in to the website.

You can deposit as little as 100 USD/EUR. We do no charge any commission for depositing your account.

The minimum withdrawal is 5000 USD/EUR. You can make one free withdrawal within a calendar month. Each subsequent withdrawal shall be charged with a commission based on the processing fees and/or conditions of the payment system used for withdrawal.

The minimum investment is 5 USD/EUR, the maximum is 3000 USD/EUR.

Binary Options

If you make an incorrect forecast then the payout percentage is automatically calculated for each individual Binary Option. This amount can be up to 20% of the investment amount. You can find out the amount before you purchase the Binary Option in the “Return” section which can be found next to “Profitability” in the BinaryTrader platform."

If the price ends up at the same level as when you placed the trade, you won’t lose or gain any money on the trade. You will get back 100% of your investment.

Two wallets will be created for your alpari.binary account in BinaryTrader: one for your own funds and one for bonus funds received from converting points. When you trade, funds will firstly be debited from the bonus wallet.

You are able to sell a Binary Option before its expiry if you want to fix your profit or minimize your losses. If you do this, the Binary Option will lose part of its initial cost and only part of the investment amount will be added to your account. Upon an early sale, the profit percentage is automatically calculated in the BinaryTrader platform for each individual contract and depends on both the Binary Option’s parameters and the remaining time to expiry.

To sell an option early, login to the BinaryTrader platform, select the “Open options” tab and click on “Put out”. You will immediately be offered a price at which to sell. If you agree to close the contract, the amount shown will be added to your account, the option will be sold and it will be recorded as closed. The cost of a binary option is not refunded if you sell a binary option before expiry, and the expiry price is equal to the purchase price of the option.

The spread amount is expressed in pips above and below the current price in the BinaryTrader platform.